Waiter

Overview

Advance your career by teaching practical skills and theoretical knowledge to develop well-trained waitstaff, meeting the workforce needs of hotels, restaurants, and banquet halls.

What you will learn

In this course you will learn about Menu Selection, Food Items, Food Presentation, Order Taking, Sequence of Service, Types of Food Services, Various Temperatures of Food Served, Table Setting, Mannerisms, and Personal Conduct, Art of Selling, Handling Complaints, Team Spirit, and Coordination, Cleanliness, Customer Behavior and Courteous, Kitchen Coordination, Bill and Credit Card Handling, etc.

Entry Requirements

There are no entry requirements for this qualification. You can enroll in this course now.

Training Outcome

After completion of this course, the students will acquire the following knowledge.

1. Basic Knowledge of personal hygiene and appearance.
2. Basic knowledge of restaurants / Hotels / Banquet Halls.
3. Knowledge of cutlery/crockery used in the restaurant.
4. Types of services and table setting.
5. Knowledge to receive and seat a guest.
6. Menu knowledge.
7. Knowledge of display and decorating items
8. Knowledge of different types of glasses used for different drinks.
9. Types of various drinks and methods of serving.
10. Mannerism and customer duty.
11. Importance of courtesy to guests.
12. Knowledge of billing.

Potential Employers

This course has broad prospects of employment in:

1. Hotels
2. Halls
3. Restaurants

Training Outcome

Develop Your Talent

Develop the skills that will help you get ahead in this career:

1. The ability to collaborate
2. Great communication skills
3. To make the most of your adventurous spirit

Achieve Your Goals

Completing this course will provide you with:

1. A nationally recognised Certificate; qualification and job readiness to work as a general purpose hand
2. Eligibility to apply for your Job – general purpose hand certification

Why choose PSDF?

PSDF offers market relevant training, with the following advantages over traditional courses:

1. It is focused on outcomes and based on teamwork
2. It is learner-centric, teachers act as facilitators for improving the learning process
3. The course is broad and offers all required competencies for the trade
4. In addition to the technical skills, trainees are also taught soft skills necessary for the workplace

Only certified National Assessors can conduct CBT assessment.