Manager Information Technology

Our purpose-You will be part of the largest skills development fund in Pakistan. PSDF’s purpose is to shape the future and well-being of our poor and vulnerable youth by giving them access to skills training of the highest standard so they can find sustainable employment and income-generating opportunities in Pakistan and beyond.

The impact we have created-PSDF started its operations in the 4 poorest districts of Punjab. Since 2016, the geographical remit has expanded to the entire 36 districts of Punjab. PSDF has trained almost 300,000 underprivileged youth across Punjab, which includes 180,000+ male and 110,000+ female graduates. These graduates have been trained in approximately 250 demand-driven and market relevant trades across 10 sectors.

Diversified and challenging team-At PSDF, our team constantly works in a fast paced and challenging environment and needs someone who can match and deliver at our pace. We are looking for a passionate and innately talented individual who can actively pursue and drive the agenda of PSDF and is always ready to take up new challenges.

This position leads IT department of PSDF; Develop IT plans aligned with PSDFs future direction. Designs and manage implementation of IT operations, applications & infrastructure projects.

The primary job responsibilities for this role will be to:

1. Contribute to finalizing the strategic IT directions, identifies and evaluates organization’s future IT (application and infrastructure) needs based on future direction and strategic plan.
2. Establish IT policies and procedure inclusive of Information Security and Disaster Recovery.
3. Manage IT operations and ensures timely & seamless IT support to all departments.
4. Brief subordinates about approved plan, delegates responsibilities and allocates targets to team. Implements and monitors progress of approved annual plan and ensures compliance with same.
5. Research and brainstorm new opportunities for improvements in existing IT services, application, network and hardware infrastructure.
6. Develop requirements (as per approved IT plan), outlines budgets through feasibility analysis and schedule for approved information technology projects.
7. Ensure continuous performance review of existing applications. Encourages subordinates to foresee and avoids glitches & bugs.
8. Advise and consult with other departments on application issues, concerns and problems.
9. Manage & monitor IT infrastructure (LAN, WAN, Surveillance Network and other communication systems) support activities.
10. Define the database physical structure and functional capabilities, database security, data back-up, and recovery specifications.
11. Provide effective and inspiring leadership to direct reports. Ensures parity among subordinates with regards to learning and growth opportunities.
12. Help creating a conducive working environment to build and sustain an engaged and committed team.
13. Manage all the activities of the software development group, sets attainable goals to team members in order for the project to be finished on time and provide guidance to team members to encourage work productivity.

The main accountabilities for this role include:

1. 100% compliance with approved IT strategy and implementation plan
2. 100% compliance with approved timeline, budget and quality standards
3. 90% of complaints/ queries successfully resolved within 24 hours
4. 100% security of company systems and information database
5. %age decrease in security breach incidents
6. 100% compliance with applied information security standards
7. No. of IS initiatives implemented successfully
8. % increase in Employee Engagement Index (EEI) of the department with respect to previous year

To apply, you must have:

1. Bachelor’s Degree (Hons) in Computer science/Information Technology/ Computer Engineering/ Software Engineering / Network Engineering or a relevant / similar discipline from an HEC-recognized / accredited university.
2. A minimum of 8 years of experience with 2 years of managerial level experience in relevant / similar field.

The experience for this role requires you to have:

1. Working experience with top off the shelf ERP system (i.e. SAP, Oracle, Microsoft)
2. Good understanding of business policies, procedures, and Development sector its dynamics, trends and technical/operational structure with a particular focus on IT
3. Knowledge of Public Procurement and Tender Management is preferred
4. Certified\ Trained PMP, Project management institute is preferred Thorough knowledge of application development methodologies / practices
5. Thorough knowledge of IT, IS & Governance
6. Knowledge and experience of Business Intelligence and Data warehousing
7. Knowledge and experience of Network Operations
8. Knowledge and experience of IAAS, SAAS and PAAS
9. Knowledge and experience of LMS is preferred

PSDF has a lot more to offer than a market competitive salary and perks. As a PSDF employee you will get:

• Professional development and career growth opportunities with the largest skills development fund in Pakistan.
• Experience a professional environment that believes in innovative solutions to addressing youth employment and entrepreneurship.
• Opportunity to develop and execute innovative approaches to skills development for Pakistan’s youth.